DNW has developed and certified a complete and precise set of procedures for project management and quality control, aimed at maintaining its excellent reputation in wind tunnel testing. DNW owes its reputation to its unique simulation capabilities, proven reliability of its measurement results and the high levels of customer satisfaction.
DNW’s project management and quality control policies are aimed at achieving the following objectives:
- Consistent customer orientation
- Performance of services aimed at achieving a high level of customer satisfaction in terms of competent work, meetingdeadlines and agreed budgets
- Protection and expansion of DNW’s market position in aerodynamic, aeroacoustic and aeroelastic testing
- Continuous improvement of all processes and quality of work
- Continuous improvement of technical capabilities, efficiency and productivity
- Creation of a good atmosphere among DNW’s personnel
DNW supports these objectives through:
- Transparent and efficient processes
- Selected preventive measures to avoid errors
- Motivation of personnel at all levels during the project steps and their inclusion in quality and decision-making processes
- Delegation of responsibility to personnel for their job performance, independent of their working level
- Project evaluations with regard to corrective measures
- Training of personnel
- Retention of flexibility throughout the organization